Legal

Privacy Policy

Effective date: March 14, 2026

Last updated: March 14, 2026

Softfluidity LLC (“Softfluidity,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://softfluidity.com and related pages (the “Site”), including when you submit a contact request.

1. Who We Are

2. Information We Collect

Information you provide directly

When you submit our contact form, we may collect:

  • Full name (required)
  • Email address (required)
  • Service type / business type (required)
  • Message details (required)
  • Phone number (optional)
  • Business name (optional)
  • Business website URL (optional)
  • Template selection and source page (captured for attribution and request context)

Information collected automatically

When you browse the Site, we may collect limited technical and usage information, such as:

  • IP-derived or network-level metadata used for security and abuse prevention
  • Browser/device and request metadata
  • Page interaction events used for performance and conversion measurement
  • Security verification data generated by anti-spam controls

3. How We Use Information

We use collected information to:

  • Respond to inquiries and provide requested services
  • Communicate with potential clients regarding project inquiries, proposals, or service discussions
  • Qualify and manage leads
  • Operate, secure, and improve the Site
  • Prevent spam, fraud, and abuse
  • Monitor performance and reliability
  • Meet legal and compliance obligations

Depending on your location and applicable law, we process personal information based on one or more of the following:

  • Your consent
  • Performance of a contract or pre-contractual steps
  • Legitimate business interests (for example, security and service improvement)
  • Compliance with legal obligations

5. Cookies, Analytics, and Similar Technologies

Cookies are small data files stored on your device that help websites function properly and provide insights into how visitors use the site.

We may use cookies or similar technologies for security, reliability, and analytics. Our technology stack may include:

  • Cloudflare services (hosting, security, edge/network protections, and web analytics)
  • Cloudflare Turnstile (bot and spam prevention)
  • Cloudfare Analytics (website traffic and usage analytics)
  • Google Analytics (website traffic and usage analytics)
  • Sentry (error monitoring and diagnostics)

You can control cookies through your browser settings. Blocking certain technologies may affect Site functionality.

6. How We Share Information

We do not sell, rent, or trade personal information for monetary consideration.

We may share information with:

  • Service providers that support hosting, analytics, spam prevention, and diagnostics
  • Professional advisors (legal, accounting, compliance) when necessary
  • Government authorities or other parties where required by law, legal process, or to protect rights, safety, and security

7. International Data Transfers

Your information may be processed in the United States or other countries where our service providers operate. We take commercially reasonable steps to ensure appropriate safeguards for cross-border transfers where required by law.

8. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including lead management, legal, operational, and recordkeeping needs.

9. Data Security

We implement administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.

10. Your Privacy Rights

Depending on where you live, you may have rights to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information (subject to exceptions)
  • Request limits on certain processing activities
  • Withdraw consent where processing is based on consent

To submit a request, contact info@softfluidity.com. We may need to verify your identity before completing a request.

11. Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date and post the revised policy on this page.

14. Contact Us

For privacy questions or requests:

Email: info@softfluidity.com
Business: Softfluidity LLC (Florida, United States)
Website: https://softfluidity.com